Mintzberg interpersonal role

Journal of the Experimental Analysis of Behavior 21, A behavioral theory of impulsiveness and impulsive control.

Mintzberg interpersonal role

Henry Mintzberg a prominent management researcher conducted a researcher to find out what are really manager duties or responsibilities. In Henri Fayol was first to give a definition of the manager. So he conducted a research base on the structured observation method. For this Mintzberg observed the daily activities of five executives for a one week period.

Mintzberg interpersonal role

They all were from 5 different type of organization; a consulting firm, a school, a technology firm, a consumer goods manufacturer and a hospital.

He kept track of all there activates and analyzed it. At January he submitted Mintzberg interpersonal role report and it was accepted and published in October In his research, Mintzberg said that what managers do can best be described by looking at the roles they play at work.

The term management role refers to specific categories of managerial behavior. He identified 10 identified roles of a manager played in an organization which falls into 3 basic categories: Interpersonal roles, Decisional roles.

The three interpersonal roles include being a; Figurehead. Figurehead The figurehead performs symbolic legal or social duties.


All social, inspiration, legal and ceremonial obligations. In this light, the manager is seen as a symbol of status and authority. Leader The Leader builds relationships with employees and communicates with, motivates, and coaches them. Duties are at the heart of the manager-subordinate relationship and include structuring and motivating subordinates, overseeing their progress, promoting and encouraging their development, and balancing effectiveness.

The liaison maintains a network of contacts outside the work unit to obtain information.

Mintzberg interpersonal role

Describes the information and communication obligations of a manager. One must network and engage in information exchange to gain access to knowledge bases.

Informational Roles Informational roles involve receiving, collecting, and disseminating information. The 3 informational roles include; Monitor, Disseminator, and Spokesperson.

Mind Tools for Your Organization

These informational roles are all about receiving and transmitting information so that managers can serve as the nerve centers of their organization. The informational roles are; Monitor The monitor seeks internal and external information about issues that can affect the organization.

All the information gained in this capacity must be stored and maintained Disseminator The disseminator transmits information internally that is obtained from either internal or external sources.

Highlights factual or value-based external views into the organization and to subordinates. This requires both filtering and delegation skills.

Spokesperson The spokesperson transmits information about the organization to outsiders. Serves in a PR capacity by informing and lobbying others to keep key stakeholders updated about the operations of the organization. Decisional Roles Decisional roles revolved around making choices.

Information and resources that are collected and gathered by the interpersonal make a manager able to play the decisional roles or responsibilities that he is obligated to.

The four decisional roles include being an entrepreneurdisturbance handler, resource allocator, and negotiator. Entrepreneur The entrepreneur acts as an initiator, designer, and encourage of change and innovation.

Roles encourage managers to create improvement projects and work to delegate, empower and supervise teams in the development process. Disturbance handler The disturbance handler takes corrective action when the organization faces important, unexpected difficulties.

A generalist role that takes charge when an organization is unexpectedly upset or transformed and requires calming and support. Resource allocator The resource allocator distributes resources of all types, including time, funding, equipment, and human resources.

Describes the responsibility of allocating and overseeing financial, material and personnel resources. And that enables a manager to make a decision.The role of the manager. This free course is available to start right now. Review the full course description and key learning outcomes and create an account and enrol if .

Politics in organizations are a fact of life, and have been regarded as such for decades by organizational scientists and practitioners alike. Quizlet is a lightning fast way to learn vocabulary. Published: Mon, 5 Dec According to situational leadership models in general, leaders should adopt different leadership approaches depending on the situations that they encounter.

The final role within the interpersonal category, acting as a liaison means that the manager must successfully interface with a variety of people - both within the organization and on the outside - to keep things running smoothly.

The business unit is the appropriate level of analysis for our project. Especially in larger organizations, strategies, management control practices, and contexts may .

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